Probely

In order for Probely to run full-fledged scans on your target, you need to verify its domain. Learn more about <a href="https://help.probely.com/en/articles/3285602-why-do-we-require-you-to-verify-the-ownership-of-your-target">why do we require you to verify the ownership of the domain of your target?</a>.

Domain verification using CNAME or TXT records in your DNS fails with the following errors:

DNS (CNAME) error: <code>The DNS query name does not exist: &lt;your CNAME record&gt;</code> ​

DNS (TXT) error: <code>Token not found</code> ​

- DNS (CNAME) error: <code>The DNS query name does not exist: &lt;your CNAME record&gt;</code> ​
 
 
- DNS (TXT) error: <code>Token not found</code> ​
 
 ​

To troubleshoot this problem, go through the following steps to identify the possible causes and respective solutions to fix it. ​

Check the Time to Live (TTL)  as follows:

Go to <a href="https://toolbox.googleapps.com/apps/dig/" target="_blank" rel="nofollow noopener noreferrer">https://toolbox.googleapps.com/apps/dig/</a> and type the target's URL.

Depending on your domain verification method, click on CNAME or TXT to see the TTL value.

1. Go to <a href="https://toolbox.googleapps.com/apps/dig/" target="_blank" rel="nofollow noopener noreferrer">https://toolbox.googleapps.com/apps/dig/</a> and type the target's URL.
2. Depending on your domain verification method, click on CNAME or TXT to see the TTL value.

If the TTL value is high, the DNS configuration with the CNAME / TXT record has not been propagated yet, and the domain verification fails.

After following these steps, identifying the causes, and applying the respective solutions, you should be able to verify your domain using a meta tag. 

Learn more about this subject in the following articles:

<a href="https://help.probely.com/en/articles/3285602-why-do-we-require-you-to-verify-the-ownership-of-your-target">Why do we require you to verify the ownership of the domain of your target?</a>

<a href="https://help.probely.com/en/collections/3869012-verifying-your-target">Verifying your domain</a>

<a href="https://help.probely.com/en/articles/5642359-how-to-verify-the-ownership-of-a-target-using-dns-cname-records">How to verify the ownership of a domain using DNS (CNAME Records)?</a>

<a href="https://help.probely.com/en/articles/3285635-how-to-verify-the-ownership-of-a-target-using-dns-txt-records">How to verify the ownership of a domain using DNS (TXT Records)?</a>

- <a href="https://help.probely.com/en/articles/3285602-why-do-we-require-you-to-verify-the-ownership-of-your-target">Why do we require you to verify the ownership of the domain of your target?</a>
- <a href="https://help.probely.com/en/collections/3869012-verifying-your-target">Verifying your domain</a>
- <a href="https://help.probely.com/en/articles/5642359-how-to-verify-the-ownership-of-a-target-using-dns-cname-records">How to verify the ownership of a domain using DNS (CNAME Records)?</a>
- <a href="https://help.probely.com/en/articles/3285635-how-to-verify-the-ownership-of-a-target-using-dns-txt-records">How to verify the ownership of a domain using DNS (TXT Records)?</a>

Learn how to troubleshoot issues when verifying a domain using CNAME or TXT records in the DNS.

Cause	Solution
The DNS configuration with the CNAME / TXT record has not been propagated yet.	Wait more time for the DNS configuration to propagate, or go to your authoritative DNS server (e.g., Cloudflare) and reduce the TTL value.

The problem

Troubleshoot the problem

Step: Check the TTL value